Privacy policy

We may collect contact, account, delivery, order, payment-reference, saved-product, and customer-service information. Payment card details are handled by the payment provider rather than stored by Aurenscent.

Information is used to process and deliver orders, provide requested alerts and account features, prevent misuse, support customers, and understand storefront performance.

Information may be shared with providers needed for payment, hosting, email, and delivery. Records are retained only as needed for operations, legal obligations, dispute handling, and fraud prevention.

You may request help with your account or personal information through customer care. Marketing preferences can be changed using the instructions in the relevant message.