Made to feel simple.

Fragrance, cosmetic, and personal-care products must be unused, unopened, and in their original saleable packaging. Items marked final sale, opened products, complimentary samples, and gift cards are not eligible unless damaged or incorrect.

Contact customer care with your order number, the item you want to return, and the reason. Wait for authorization and instructions before sending anything back.

Eligible refunds are issued to the original payment method after the returned product is received and inspected. Original express shipping fees and return postage are not refundable unless the item arrived damaged or incorrect.

Contact us promptly with your order number and clear photos of the outer package, product box, and item so the team can review the shipment.